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Our Privacy Policy

Welcome to Jobconnectz's privacy policy ("Privacy Policy" or "Policy").

AIS Holding and its subsidiaries ("Job Connectz," "we," or "us") offer web-based solutions that connect customers with artisans offering specific services. This Policy describes how we collect, store, use, process, and disclose the personal information you provide when you use our website at https://www.jobconnectz.com/ or our mobile application "Job Connectz" (collectively, the "Platform") and the services we provide ("Services"). Artisanal services provided through the Platform are referred to as "Artisanal Services."

At Job Connectz, we are dedicated to safeguarding your personal data and respecting your privacy. To provide you with access to our Services and Artisanal Services, we need to collect and process certain information about you. This Policy explains how we handle your personal data. Please note that unless otherwise defined, capitalized terms in this Policy have the same meaning as in our Terms and Conditions, available at https://www.jobconnectz.com/terms ("Terms"). Please review this Policy along with the Terms. By using our Services, you acknowledge that you have read and agree to this Policy and consent to the data processing practices described herein.

1. BACKGROUND AND KEY INFORMATION

  • (a) How this Policy applies:

    This Policy applies to individuals who access or use the Services or Artisanal Services. References to "you" in this Policy refer to the end users who use the Platform.By accessing the Platform, you agree to the collection, storage, use, and sharing of your personal data as outlined in this Policy.

  • (b) Review and Updates:

    We periodically review and update our Privacy Policy, and encourage you to check it regularly. It's important that the data we hold about you is accurate and up-to-date. Please inform us of any changes to your personal data during your engagement with us.

  • (c) Third-Party Services:

    The Platform may contain links to third-party websites, plug-ins, services, or applications ("Third-Party Services"). Clicking on these links may allow third parties to collect or share data about you. We do not control or endorse these services and are not responsible for their privacy practices. We recommend reviewing their privacy policies when accessing third-party links through the Platform.

2. PERSONAL DATA WE COLLECT

  • (a) Types of Data Collected:

    We collect various types of personal data, including but not limited to:

    • Contact Data: Your address, email, phone number, and location.
    • Identity and Profile Data: Your name, username, gender, and photographs.
    • Marketing and Communications Data: Information you provide in service requests, feedback, preferences for marketing communications, and your interaction with our content.
    • Technical Data: Your IP address, browser type, device ID, operating system, location, and other technical details about your usage of the Platform.
    • Transaction Data: Details about the Services you have accessed, payment details (via third-party payment processors), and UPI IDs for transaction processing.
    • Usage Data: Information about how you use the Platform, your booking history, and how you interact with the Platform.

    We may also collect aggregated data that doesn't directly identify you but may be used for statistical or research purposes. If we combine this data with personal data, it will be treated as personal data.

  • (b) Consequences of Refusing to Provide Data:

    If we require personal data by law or contract and you refuse to provide it, we may be unable to provide you with the Services, and your access may be limited or cancelled.

3. HOW WE COLLECT PERSONAL DATA

We collect personal data in several ways:

  • Direct Interactions: You provide personal data when you create an account, use the Services, participate in surveys or promotions, request marketing communications, or contact us for support.
  • Automated Technologies: We collect data automatically through cookies, web beacons, and similar technologies whenever you visit the Platform.
  • Third-Party Sources: We may receive data from third parties such as analytics providers, service professionals, and affiliates.

4. HOW WE USE YOUR PERSONAL DATA

We use your personal data for various purposes, including:

  • Verifying your identity and registering your account.
  • Providing the Services and facilitating Artisanal Services.
  • Personalizing your experience and improving the Platform.
  • Sending you updates and notifications about the Services.
  • Complying with legal obligations and improving business operations.

5. COOKIES

Cookies are small files placed on your device to help us distinguish you from other users and enhance your experience. We use cookies to analyze user behaviour and improve our services. Third parties may also place cookies on the Platform.

6. DISCLOSURES OF PERSONAL DATA

We may share your personal data with third parties, including:

  • Artisans to provide Artisanal Services.
  • Service providers, marketing partners, and analytics providers.
  • Regulatory bodies or authorities as required by law.

We require third parties to handle your data securely and only for specified purposes.

7. YOUR RIGHTS

  • Access and Updates: You have the right to access and update your personal data. You can request a copy of your data by emailing privacy@jobconnectz.com.
  • Opting-out of Marketing: You can opt out of marketing communications using the opt-out link in our emails, though it may take up to 10 business days to process your request.

8. DELETION OF ACCOUNT AND PERSONAL DATA

You can delete your account and personal data by emailing privacy@jobconnectz.com. Your request will be processed within 7 working days, and after deletion, you will lose access to the Services. Transaction data may be retained according to applicable laws.

9. TRANSFERS OF PERSONAL DATA

We may transfer and store your personal data in countries outside your country of residence, in accordance with applicable laws.

10. DATA SECURITY

We implement measures to protect your data, including encryption and password protection. You are responsible for keeping your password confidential. Notify us immediately if your password is compromised.

11. DATA RETENTION

We retain personal data as long as necessary to fulfil our purposes or as required by law. Aggregated data may be retained indefinitely for research or statistical purposes.

12. BUSINESS TRANSITIONS

In the event of a business transition, such as a merger or acquisition, your personal data may be transferred as part of the transaction.

13. USER-GENERATED CONTENT

You may post content on our Platform, which may be visible to others. We cannot prevent misuse of such content, and you are responsible for ensuring it complies with applicable laws.

14. POLICY UPDATES

We may update this Policy periodically and will notify you through the Platform or email. Continued use of the Platform constitutes your acceptance of the updated Policy.

15. GRIEVANCE OFFICER

For any queries or concerns about this Policy or your personal data, you can reach our Grievance Team at privacy@jobconnectz.com.